Terms and Conditions

Last updated: July 2025

This website and application (app, the app) are operated by Ozoomi Ltd trading as Complyr. Ozoomi Ltd is registered in England under company number 15343430. The registered office address is 167 169 Great Portland Street, 5th Floor, London, England, W1W 5PF.

Important information

By accessing or using this website or the app, you confirm that you have read, understood, and agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use this website or the app.

These Terms and Conditions apply to your access to the public areas of the website and app. Use of the secure Complyr platform by customers is governed by separate SaaS Terms and Conditions and our Data Processing Agreement.

1. Changes to These Terms

We may update or change these Terms and Conditions at any time by posting an updated version on this page. Your continued use of the website or app means you accept the updated terms.

2. Website and Application (app) Access

The website and app are provided for general information only. They are not designed for commercial transactions unless you have entered a separate SaaS agreement with us.

We may suspend, withdraw, or restrict access without notice to the website and app and we do not guarantee continuous availability.

3. Intellectual Property

All content, trademarks, logos, graphics, documents, text, software, and other materials on this website and app are owned by Complyr or its licensors.

You must not copy, modify, extract, republish, distribute, transmit, display, or reproduce any content without our written permission. You must not copy or reproduce any part of this website or app to another server.

All rights are reserved.

4. Links to Third-Party Websites

The website may include links to websites operated by third parties. We do not endorse or accept responsibility for their content or availability. Your use of third-party websites is at your own risk.

5. Acceptable Use

You must use the website and app in a lawful, responsible, and respectful way. You must not:

• store, post, or transmit offensive or abusive material
• upload content you do not have the rights to use
• share or link to sexually explicit content
• impersonate any person or misrepresent your identity
• post false or misleading information
• post advertising or promotional material
• collect personal data about others through the public areas of the website or app
• contact individuals to offer products or services
• encourage or promote unlawful behaviour
• upload malicious code or try to damage our systems

We may remove any content or block access at our discretion.

This section applies only to activity on the public areas of the website and app. It does not restrict customers from storing or processing personal data within their secure Complyr workspace as part of authorised case management under their SaaS agreement.

For full details, see our Acceptable Use Policy.

6. User Content

If the website or app allows you to upload or submit content, you grant Complyr a non-exclusive worldwide licence to store, display, and use that content for its intended purpose.

You are responsible for ensuring that any content you submit is lawful and does not infringe any rights.

This section applies only to public submissions. It does not apply to any personal data or case information that customers process inside their secure Complyr workspace, which is governed by the SaaS Terms and Conditions and the Data Processing Agreement.

7. Privacy and Cookies

Our Privacy Policy explains how we handle personal data.

Our Cookie Policy explains how we use cookies and similar technologies.

By using the website or app, you confirm that you have read both policies.

8. Software

Any software available through the website or app is licensed to you under its applicable licence agreement. Installing or using any software indicates your acceptance of that agreement.

9. Disclaimer

The website, the app, and all materials are provided as is for general information only. We do not guarantee accuracy, completeness, reliability or fitness for purpose.

We do not guarantee the website or the app will be uninterrupted, secure, or error-free.

10. Limitation of Liability

Except for death, personal injury, or fraud, Complyr is not liable for:

• any indirect or consequential losses
• loss of business, profits, revenue, goodwill, data, or savings
• damages caused by third-party actions
• loss or corruption of data or records
• any claims arising from your use of, or inability to use, the website or the app

You are responsible for backing up your data and protecting your devices.

11. Local Laws

The website and the appl are controlled from the United Kingdom. If you access them from outside the UK, you are responsible for complying with any local laws.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. All disputes arising from these terms will be handled exclusively by the courts of England.

13. General

The website and the app may include inaccuracies or typographical errors and may not always be available or free from interruption or error. We may make improvements or changes to the website, the app, or content at any time without notice. Any rights not expressly granted in these Terms and Conditions are reserved.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any failure by Complyr to enforce a right or provision of these Terms and Conditions will not constitute a waiver of that right or provision.

These Terms and Conditions constitute the entire agreement between you and Complyr regarding access to and use of the public website and the app. They do not govern your use of the Complyr SaaS platform, which is subject to separate contractual terms.

Notices or communications relating to these Terms should be sent to legal@complyr.co.uk.