Pricing + Plans
Our pricing is clear with no hidden fees so that you’ll always know exactly what you’re paying for. Try a 14-day free trial on Starter and Professional plans, or contact us for a tailored Enterprise solution.
Complyr helps you fix the real pain points in regulated complaint management.
Great if you’re a start-up or small team needing an affordable, structured foundation for regulated complaint handling. Configure workflows with customised actions, statuses and flags to help you track cases and meet regulatory deadlines.
Perfect for teams focused on tracking regulatory time-limit rules. Smart, automated workflows and action alerts, cross-party collaboration via a secure portal, and easy reporting using your data. Resolve cases faster, improve efficiency, mitigate costs.
Ideal for teams needing professional services to deliver complex workflows. Share case data across multiple teams, have full regulatory compliance oversight, with customised dashboards, bespoke reporting, and built-in AI guidance.
Speak to our team for a discounted plan
Starter
Great if you’re a start-up or small team needing an affordable, structured foundation for regulated complaint handling. Configure workflows with customised actions, statuses and flags to help you track cases and meet regulatory deadlines.
Account Features
1
12 months
3
5
Case Features
1
Customer Portal
Reporting
Compliance Oversight
User Support
Security and Data Protection
Professional
Perfect for teams focused on tracking regulatory time-limit rules. Smart, automated workflows and action alerts, cross-party collaboration via a secure portal, and easy reporting using your data. Resolve cases faster, improve efficiency, mitigate costs.
Account Features
3
12 months
5
15
Case Features
5
Customer Portal
Reporting
Compliance Oversight
User Support
£ Add-On
£ Add-On
£ Add-On
Security and Data Protection
Enterprise
Ideal for teams needing professional services to deliver complex workflows. Share case data across multiple teams, have full regulatory compliance oversight, with customised dashboards, bespoke reporting, and built-in AI guidance.
Account Features
Unlimited
12 months
7
Unlimited
Case Features
Unlimited
Customer Portal
Reporting
Compliance Oversight
User Support
Security and Data Protection
Account Features
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Maximum number of teams | 1 | 3 | Unlimited |
| Subscription term | 12 months | 12 months | 12 months |
| Subscription management | Yes | Yes | Yes |
| Minimum number of seats | 3 | 5 | 7 |
| Maximum number of seats | 5 | 15 | Unlimited |
Case Features
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Case types per team | 1 | 5 | Unlimited |
| Custom case forms | Yes | Yes | Yes |
| Configurable action workflows | Yes | Yes | Yes |
| Configurable status workflows | Yes | Yes | Yes |
| Action notifications | Yes | Yes | Yes |
| Bespoke flags and statuses | Yes | Yes | Yes |
| Time-stamped case notes | Yes | Yes | Yes |
| File upload and storage | Yes | Yes | Yes |
| Add interested parties to cases | Yes | Yes | Yes |
| Custom Case List Columns | Yes | Yes | Yes |
| Quick search and filters | Yes | Yes | Yes |
| Invite parties to customer portal | No | Yes | Yes |
| Secure messaging with parties | No | Yes | Yes |
| Case actions from party activity | No | Yes | Yes |
| Public case form access | No | Yes | Yes |
| Generate actions from notes | No | Yes | Yes |
| AI guidance and support | No | No | Yes |
Customer Portal
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Flexible access control | No | Yes | Yes |
| Passwordless, 2-factor authentication | No | Yes | Yes |
| Secure messaging | No | Yes | Yes |
| Secure file upload | No | Yes | Yes |
| New messages and file notifications | No | Yes | Yes |
| Customisable support information | No | Yes | Yes |
Reporting
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Dashboard overview | Yes | Yes | Yes |
| Custom analytic reports | No | Yes | Yes |
| Shared analytic reports | No | Yes | Yes |
| Data visualisation options | No | Yes | Yes |
| Export report visualisations | No | Yes | Yes |
| Download report data | No | Yes | Yes |
| Bespoke dashboards | No | No | Yes |
| Scheduled reports | No | No | Yes |
Compliance Oversight
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Regulatory timeline and alerts | Yes | Yes | Yes |
| Audit-ready case notes | Yes | Yes | Yes |
| Single/bulk file download | Yes | Yes | Yes |
| Built-in audit logs | Yes | Yes | Yes |
| Secure case file store | Yes | Yes | Yes |
| Document, video and audio uploads | Yes | Yes | Yes |
| Reportable case flags and statuses | Yes | Yes | Yes |
User Support
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Online tutorial support & training | Yes | Yes | Yes |
| System administration | Yes | Yes | Yes |
| Phone support | No | Yes | Yes |
| Custom integrations | No | £ Add-On | Yes |
| Bespoke support | No | £ Add-On | Yes |
| Data import | No | £ Add-On | Yes |
| 1:1 Onboarding (onsite training included) | No | No | Yes |
Security and Data Protection
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| ISO 27001 controls | Yes | Yes | Yes |
| SOC2 data centres | Yes | Yes | Yes |
| Full GDPR compliance | Yes | Yes | Yes |
| Role-based access control (RBAC) | Yes | Yes | Yes |
| Encryption in transit and at rest | Yes | Yes | Yes |
| Secure file storage | Yes | Yes | Yes |