Pricing + Transparency
Clear pricing with no hidden fees. Always know what you’re paying for. Try Starter or Professional free for 14 days, or contact us for Enterprise.
Trusted by regulated teams managing FCA, DISP, and Consumer Duty requirements. Complyr helps you fix the real pain points in regulated complaint management.
Built for start ups and small teams needing structure, speed, and compliance from day one. Configure workflows, statuses, and actions to track cases, meet deadlines, and manage complaints with clarity and confidence. Start simple. Stay compliant.
Built for teams managing regulated deadlines, complex cases, and higher volumes. Automated workflows, alerts, reporting, and secure collaboration help resolve complaints faster while improving consistency and reducing risk. Scale confidently.
Built for organisations running complex complaint operations across teams or regions. Advanced workflows, tailored reporting, AI guidance, and dedicated onboarding provide full oversight, control, and scalability. Operate with full oversight.
Speak to our team for a discounted plan
Starter
Built for start ups and small teams needing structure, speed, and compliance from day one. Configure workflows, statuses, and actions to track cases, meet deadlines, and manage complaints with clarity and confidence. Start simple. Stay compliant.
Account Features
1
12 months
3
5
Case Features
1
Customer Portal
Reporting
Compliance Oversight
User Support
Security and Data Protection
Professional
Built for teams managing regulated deadlines, complex cases, and higher volumes. Automated workflows, alerts, reporting, and secure collaboration help resolve complaints faster while improving consistency and reducing risk. Scale confidently.
Account Features
3
12 months
5
15
Case Features
5
Customer Portal
Reporting
Compliance Oversight
User Support
£ Add-On
£ Add-On
£ Add-On
Security and Data Protection
Enterprise
Built for organisations running complex complaint operations across teams or regions. Advanced workflows, tailored reporting, AI guidance, and dedicated onboarding provide full oversight, control, and scalability. Operate with full oversight.
Account Features
Unlimited
12 months
7
Unlimited
Case Features
Unlimited
Customer Portal
Reporting
Compliance Oversight
User Support
Security and Data Protection
Account Features
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Maximum number of teams | 1 | 3 | Unlimited |
| Subscription term | 12 months | 12 months | 12 months |
| Subscription management | Yes | Yes | Yes |
| Minimum number of seats | 3 | 5 | 7 |
| Maximum number of seats | 5 | 15 | Unlimited |
Case Features
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Case types per team | 1 | 5 | Unlimited |
| Custom case forms | Yes | Yes | Yes |
| Configurable action workflows | Yes | Yes | Yes |
| Configurable status workflows | Yes | Yes | Yes |
| Action notifications | Yes | Yes | Yes |
| Bespoke flags and statuses | Yes | Yes | Yes |
| Time-stamped case notes | Yes | Yes | Yes |
| File upload and storage | Yes | Yes | Yes |
| Add interested parties to cases | Yes | Yes | Yes |
| Custom Case List Columns | Yes | Yes | Yes |
| Quick search and filters | Yes | Yes | Yes |
| Invite parties to customer portal | No | Yes | Yes |
| Secure messaging with parties | No | Yes | Yes |
| Case actions from party activity | No | Yes | Yes |
| Public case form access | No | Yes | Yes |
| Generate actions from notes | No | Yes | Yes |
| AI guidance and support | No | No | Yes |
Customer Portal
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Flexible access control | No | Yes | Yes |
| Passwordless, 2-factor authentication | No | Yes | Yes |
| Secure messaging | No | Yes | Yes |
| Secure file upload | No | Yes | Yes |
| New messages and file notifications | No | Yes | Yes |
| Customisable support information | No | Yes | Yes |
Reporting
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Dashboard overview | Yes | Yes | Yes |
| Custom analytic reports | No | Yes | Yes |
| Shared analytic reports | No | Yes | Yes |
| Data visualisation options | No | Yes | Yes |
| Export report visualisations | No | Yes | Yes |
| Download report data | No | Yes | Yes |
| Bespoke dashboards | No | No | Yes |
| Scheduled reports | No | No | Yes |
Compliance Oversight
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Regulatory timeline and alerts | Yes | Yes | Yes |
| Audit-ready case notes | Yes | Yes | Yes |
| Single/bulk file download | Yes | Yes | Yes |
| Built-in audit logs | Yes | Yes | Yes |
| Secure case file store | Yes | Yes | Yes |
| Document, video and audio uploads | Yes | Yes | Yes |
| Reportable case flags and statuses | Yes | Yes | Yes |
User Support
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| Online tutorial support & training | Yes | Yes | Yes |
| System administration | Yes | Yes | Yes |
| Phone support | No | Yes | Yes |
| Custom integrations | No | £ Add-On | Yes |
| Bespoke support | No | £ Add-On | Yes |
| Data import | No | £ Add-On | Yes |
| 1:1 Onboarding (onsite training included) | No | No | Yes |
Security and Data Protection
| Feature | Starter tier | Professional tier | Enterprise tier |
|---|---|---|---|
| ISO 27001 controls | Yes | Yes | Yes |
| SOC2 data centres | Yes | Yes | Yes |
| Full GDPR compliance | Yes | Yes | Yes |
| Role-based access control (RBAC) | Yes | Yes | Yes |
| Encryption in transit and at rest | Yes | Yes | Yes |
| Secure file storage | Yes | Yes | Yes |